At Evely, we are committed to delivering a smooth, reliable, and transparent shipping experience for all our customers. Every order is carefully processed and packaged to ensure it arrives safely and on time.
Order Processing Time
All orders are processed within 1 to 3 business days after payment confirmation. During peak seasons, holidays, or promotional events, processing times may be slightly extended. We appreciate your patience and always strive to ship orders as quickly as possible.
Shipping Destination
Currently, we only ship within the United States. International shipping is not available at this time.
Delivery Time
Once an order is shipped, delivery typically takes 5 to 7 business days, depending on your location and carrier service. Delivery times may vary due to weather conditions, carrier delays, or other unforeseen circumstances.
Shipping Cost
We proudly offer FREE standard shipping on all orders within the United States. There are no hidden fees or extra charges.
Order Tracking
After your order has been shipped, you will receive a shipping confirmation email with a tracking number. You can use this tracking number to monitor your shipment in real time. If you do not receive tracking details within 48 hours of placing your order, please contact our support team.
Lost or Undeliverable Packages
Evely is not responsible for delays, lost packages, or delivery issues caused by incorrect or incomplete shipping addresses provided by the customer. If a package is returned to us due to an address issue, we will contact you to arrange reshipment. Additional shipping charges may apply in such cases.
Customer Support Contact Information
If you have any questions regarding shipping, order status, or delivery, please contact us using the details below:
Business Name: Evely
Website: https://evely.shop
Business Hours: Monday–Friday, 9 AM – 6 PM (EST)
Business Address:
603 Mississippi St,
South Houston, TX 77587,
United States
Phone: +1 (415) 825-8427
Email: support@evely.shop