Payment Policy
At HeraldJo, we aim to offer a secure, convenient, and seamless payment experience for all our customers. Below are the details of our accepted payment methods and payment-related terms:
We accept the following payment methods:
- Visa
- Mastercard
- American Express
- PayPal
- Afterpay
- Apple Pay
- Google Pay
All payments are processed through encrypted and secure payment gateways to protect your personal and financial information. We do not store your credit card or payment details on our servers. Your information is handled in strict accordance with industry-standard PCI-DSS security protocols.
When placing an order, you will be prompted to select your preferred payment method at checkout. Upon successful transaction, you will receive a confirmation email with your order details.
For customers choosing Afterpay, payment will be split into interest-free installments according to Afterpay’s terms and conditions. Please refer to Afterpay’s platform for more detailed information about eligibility and payment schedule.
Apple Pay and Google Pay are available on supported devices and browsers, offering fast and contactless payment with added biometric security.
We do not charge additional fees for using any of the accepted payment methods. However, please note that your bank or credit card issuer may apply international transaction or currency conversion fees, depending on your location.
If your payment fails to process or you experience issues during checkout, please try an alternative method or contact our customer service team at support@evely.shop for assistance.
All orders must be paid in full at the time of purchase. We do not offer cash on delivery or manual bank transfers.
Thank you for shopping with HeraldJo. We’re committed to making your experience smooth from start to finish — including checkout.